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Our Code of Values

来源:1米1 作者:Bill 发布时间:2023-05-30 11:59:24 3722次浏览

Our Code of Values


We believe that our mission is to support enterprises and society to develop more healthy and sustainable products and economies through our professional services and products. To achieve this goal, we must strive to improve the value of our services and products, and provide high-quality, reliable and trustworthy knowledge products and services to enterprises, partners and society. We commit to make every effort to assume our responsibilities in the following areas:

Professional Spirit

1. Providing sustainable development management consulting and products is a professional service. As a member of Ecovane/One-Metric (1mi1) platform partners, we ensure that our managers, employees, and partners respect the professional ethics contained in this Code of Values.

2. We have always adhered to the highest ethical standards in our professional work, and for the reasons related to our customers, we only serve the legitimate interests of our customers.

 

Keep Promises

3. We do what we can and make promises carefully. We will never make promises that we cannot keep in the hope of winning customers. there is nothing wrong with a bit of old-fashioned optimism, but we will never rush to make promises that we know cannot be fulfilled.

4. We keep our promise. If we promise to complete the project by March 31st, we will deliver the results to the client on or before the 31st without any delay. If for some reason, we are unable to complete on time in any case, then we will inform the customer as soon as possible and propose a solution.


Professional Duty

5. We use professional skills, high focus, and hard work to complete our work as scheduled.

6. When customers seek our opinions due to trust, we will openly present our ideas and never attempt to conceal the truth.

7. If there is no sustainable value for customers and society, we will never recommend unnecessary products and services to customers. If we find that the solution proposed by the customer is not suitable, we will inform the customer and resign from the project.

8. We honestly and accurately calculate the marginal cost we need to invest based on customer unique demands and expected delivery value needs, and never betray customers' trust in us by cutting corners to meet the purpose.

9. We will keep our clients confidential and never misuse internal information. Customers trust us, allowing us to have access to confidential information. Once this information is leaked, it can potentially cause serious economic or other damage to customers. Therefore, we need to abide by the principle of confidentiality, and never betray the trust of customers.

 

Community Civic Responsibility

10. We comply with legal regulations, technical rules, recognized standards, and codes of conduct in the professional field. If our customers ask to violate our values and code of conduct, we choose to refuse to cooperate (such as trading under the table, etc.).

11. We keep in mind the interests of the public. If a project violates this principle, we will remind our clients and strive to encourage them to solve the problem. If necessary, we will withdraw from this project.

12.  We respect the personality and professional dignity of employees, colleagues, and others, as well as the various individuals and groups we meet.

13.  When our clients are not end users and we are aware of conflicts of interest between them, we will make our responsibilities as consultants and solution providers clear to both clients and users. We hope the conflict is resolved, otherwise we will withdraw from this project.

14.  If we work on the same issue for two competing companies, once we discover a conflict, whether potential or actual, we will promptly disclose the conflict to the affected parties and take measures to solve the problem, usually by signing a non-disclosure agreement. If we cannot resolve the conflict through these methods, we will leave one of our clients.

 

Partner Duties

15. We will not attempt, whether directly or indirectly, to damage the professional reputation, prospects or business of other partner companies (including but not limited to peer organizations, 1mi1 platform partners, regional support centers, etc.). Of course, this does not mean that we cannot make technical comments when presenting to public institutions on behalf of clients or in the committee report, nor that we are unable to complain to the authority that set the code of conduct about the inappropriate behavior of a company.

16. We will not directly or indirectly contact the employees of other partner companies for the purpose of poaching.

17. When we feel that a certain project has been entrusted to another company, we do not attempt to exclude the company or interfere with its work.

18. Based on win-win cooperation, we make every effort to support platform partners in expanding their business and achieving high-quality delivery. 




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